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Table of contents
(Effective date: January 27, 2025)
This document is intended to provide you with a clear and transparent overview of the data processing activities we carry out when you connect to the Partoo website, fill out a form or when you register for Partoo events or any other activity.
You can change your preferences at any time by clicking here.
This Personal Data Privacy Policy addresses the following:
- PURPOSES
- LEGAL GROUNDS
- CATEGORIES OF DATA PROCESSED
- DATA SOURCE
- REQUIREMENT FOR DATA COLLECTION
- AUTOMATED DECISION MAKING
- CATEGORIES OF DATA RECIPIENTS
- DATA TRANSFERS OUTSIDE THE EU
- DATA RETENTION PERIOD
- SECURITY POLICIES
- YOUR RIGHTS CONCERNING YOUR DATA
- 11.1. EXERCISING YOUR RIGHTS
- 11.2. FILLING A COMPLAINT (CLAIM) WITH THE CNIL
- USE OF COOKIES AND OTHER SIMILARN TECHNOLOGIES
1. Purposes
The purpose of the processing is to manage your data to provide a response to your request, whether you have completed the form on our website or you are using the Partoo chatbot.
It enables Partoo with the ability to:
- Respond to requests submitted through our data collection form or via our chatbot.
- Provide you with commercial offers when you agree to receive by checking the designated box.
- Generate statistics concerning service quality and/or website performance.
2. Legal grounds
Article 6 (1) a of the General Data Protection Regulation (GDPR)is the legal basis whenever you have consented to receive information on Partoo’s news.
Article 6 (1) b of the General Data Protection Regulation (GDPR) is the legal basis whenever you submit a request for information through our contact form.
3. Categories of data processed
- Surname
- Name
- E-mail address
- Phone number
- Company name
- Business sector
- Country
- City
- Information provided in “What is your need?” field
- Information provided in the “How can we help you?” field
- Statistics related to requests made to Partoo
- Technical data collected when you access our website
- Data you provide us during our exchanges on the chatbot
4. Data source
Data is collected from submissions made via the form on Partoo’s website (www.partoo.co) or entered our chatbot.
Data is likewise collected during or interactions (whether by phone, e-mail, or other methods).
5. Requirement for data collection
The data collection fields marked with an asterisk in the forms are required to process the requested information or appointment requests; without these details, we are unable to contact you.
6. Automated decision-making
This processing excludes automated decision-making.
Data processing is limited to individuals who fill out the collection form and do not object to receiving commercial prospecting emails.
7. Categories of data recipients
The data is shared with:
- Authorized personnel from the marketing, sales, administrative, logistics and IT departments along with their respective managers.
- Authorized personnel of subcontractors provided that the conditions under which subcontractors access the data are contractually regulated in accordance with legal and regulatory requirements.
- Meta, under the conditions outlined in their privacy policy, whenever you choose to communicate with us via Whatsapp in the Chatbot.
8. Data transfers outside the EU
Partoo does not perform any data access outside the European Union.
However, regarding Meta, when you use WhatsApp, data may be transferred outside the European Union; you can review the applicable privacy policy by clicking on the following link:
For Whatsapp: https://www.whatsapp.com/legal/privacy-policy?lang=en
9. Data retention period
The Data collected is retained for a period of 2 years from the date the user provides the collected data or from the date of the last contact.
10. Security policies
The security measures include, but are not limited to, the following :
- Authentication of permanent or temporary members with data access
- Access rights management
- Implementation of a logging system
- Server security
- Website security
- Data backup system
11. Your rights concerning your data
You may access and obtain a copy of your personal data, object to its processing, and request its correction or deletion. Furthermore, you hold the right to restrict data processing and to data portability.
You also have the right to issue specific and general instructions regarding the retention, deletion, and communication of your data post-mortem.
The submission of specific post-mortem directives and the exercise of these rights are carried out by sending a postal letter to the address provided below. Requests regarding the handling of data after death must be accompanied by a copy of an identity document to be processed.
11.1.Exercising your rights
- Contact Partoo by e-mail address contact@partoo.fr
- Contact Partoo by postal service: Partoo, 190 Rue Championnet, 75018 Paris
- Contact Partoo by phone: 01 87 66 24 90
11.2.Filing a complaint (claim) with the CNIL
If you consider, after communicating with us, that your data rights have not been respected, you may file a complaint with the CNIL.
12. Use of cookies and other similar technologies
What Is a Cookie?
A cookie is a tracker that collects information about your browsing activity on our website.
We use, and allow selected partners to use, cookies, pixels, and other similar technologies (collectively referred to as “Tools”) on our Websites, Products, features, and in our communications with you for the purposes described below or through our cookie consent management tool. Generally, these Tools gather information about your device (including your IP address), your preferences, your visit to our Websites, your use of our Products and Partoo features, as well as your interactions with our communications.
| Necessary Cookies | Non-Necessary Cookies |
|---|---|
| Some cookies enable or facilitate the quality of your browsing experience on the website, these are referred to as technical cookies. Others are strictly necessary for the website to function properly and are known as functionality cookies. In accordance with applicable law, necessary cookies are placed and accessed by Partoo without requiring user consent. These cookies cannot be disabled. | These cookies do not affect the quality of your browsing experience or the basic functionalities of the website. They are only placed and accessed by Partoo and its partners with your explicit consent. You are free to enable or disable them as you wish. |
When you visit our website, you have the option to accept, reject, or adjust most categories of Tools we use through our cookie consent management tool. You can modify these settings or withdraw your consent at any time via the “cookies” link in the footer of https://www.partoo.co/en/. Details regarding the cookies we use (including third-party cookies and the partners with whom we may share your data), as well as the purposes of these cookies, are outlined below:
Cookies Placed Without Your Consent as They Are Necessary
| Privacy Policy | Purpose | Cookie name | Cookie Duration Once Placed on the Device |
|---|---|---|---|
| Here | This cookie, placed by Cloudflare, is used as part of Cloudflare’s bot management system. | __cf_bm | 1 hour |
| Here | This cookie, placed by Cloudflare, is used as part of Cloudflare’s bot management system. | __cf_bm | 1 hour |
| Here | This cookie is placed by Hubspot each time the session cookie is updated. The cookie __hssrc, when set to 1, indicates that the user has restarted their browser. In the absence of this cookie, a new session is assumed. | __hssrc | Session |
| Here | HubSpot places this cookie to track sessions and determine whether the session number and timestamps in the __hstc cookie need to be incremented. | __hssc | 1 hour |
| Here | WordPress places this cookie when a user interacts with emojis on a WordPress site. It is used to check whether the user’s browser can correctly display emojis. | wpEmojiSettingsSupports | Session |
Functionality Cookies
| Domain | Purpose | Cookie Name | Cookie Duration Once Placed on the Device |
|---|---|---|---|
| Here | Polylang places this cookie to remember the language selected by the user when they return to the site and to retrieve language information when it is not available through other means. | pll_language | 1 year |
| Here | LinkedIn places the lidc cookie to facilitate data centre selection. | lidc | 1 day |
| Here | LinkedIn places this cookie to synchronise LinkedIn ads IDs. | UserMatchHistory | 1 month |
| Here | LinkedIn places this cookie to store the visitor’s consent regarding the use of cookies for non-essential purposes. | li_gc | 6 months |
| Here | YouTube places this cookie to record the user’s video preferences when using embedded YouTube videos. | yt-remote-device-id | never |
| Here | The ytidb::LAST_RESULT_ENTRY_KEY cookie is used by YouTube to store the last search result entry clicked by the user. This information is used to enhance the user experience by providing more relevant search results in the future. | ytidb::LAST_RESULT_ENTRY_KEY | never |
| Here | The yt-player-headers-readable cookie is used by YouTube to store the user’s preferences regarding video playback and interface settings, in order to enhance the user’s viewing experience. | yt-player-headers-readable | never |
| Here | YouTube places this cookie to save the user’s video preferences when using embedded YouTube videos. | yt-remote-connected-devices | never |
| Here | The yt-remote-session-app cookie is used by YouTube to save the user’s preferences and information related to the interface of the embedded YouTube video player. | yt-remote-session-app | Session |
| Here | The yt-remote-cast-installed cookie is used to save the user’s preferences regarding the video player when using embedded YouTube videos. | yt-remote-cast-installed | Session |
| Here | The yt-remote-session-name cookie is used by YouTube to store the user’s preferences regarding the video player when using embedded YouTube videos. | yt-remote-session-name | Session |
| Here | The yt-remote-cast-available cookie is used to save the user’s preferences regarding the availability of the casting feature on their YouTube video player. | yt-remote-cast-available | Session |
| Here | The yt-remote-fast-check-period cookie is used by YouTube to store the user’s preferences regarding the video player when using embedded YouTube videos. | yt-remote-fast-check-period | Session |
Advertising Cookies
| Domain | Purpose | Cookie Name | Cookie Duration Once Placed on the Device |
|---|---|---|---|
| Here | LinkedIn places this cookie to collect data on user behaviour in order to optimise the website and make the advertisements on the site more relevant. | li_sugr | 3 months |
| Here | LinkedIn places this cookie via LinkedIn share buttons and ad tags to recognise browser identifiers. | bcookie | 1 year |
| Here | LinkedIn places this cookie to store actions performed on the website. | bscookie | 1 year |
| Here | YouTube place this cookie to track views of embedded videos on YouTube pages. | YSC | Session |
| Here | YouTube places this cookie to measure bandwidth in order to determine whether the user is using the new player interface or the old player interface. | VISITOR_INFO1_LIVE | 6 months |
| Here | YouTube places this cookie to store the user’s cookie consent for the current domain. | VISITOR_PRIVACY_METADATA | 6 months |
| Here | Clearbit places this cookie to collect data on visitors. This information is used to assign visitors to segments, thereby making the advertisements on the site more relevant. | cb_user_id | 1 year |
| Here | Bing places this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, website analytics, and other operations. | MUID | 1 year and 24 days |
| Here | Bing places this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, website analytics, and other operations. | MUID | 1 year and 24 days |
| Here | The ANONCHK cookie, placed by Bing, is used to store a user’s session ID and track ad clicks within the Bing search engine. This cookie also assists with reporting and personalisation. | ANONCHK | 10 minutes |
| Here | The PREF cookie is placed by YouTube to store user preferences, such as language, search result formats, and other customisations for embedded YouTube videos on various sites. | PREF | 8 months |
| Here | YouTube places this cookie to record a unique identifier to store data on the YouTube videos the user has watched. | yt.innertube::requests | never |
| Here | YouTube places this cookie to record a unique identifier to store data on the YouTube videos the user has watched. | yt.innertube::nextId | never |
Analytics Cookies
| Domain | Purpose | Cookie Name | Cookie Duration Once Placed on the Device |
|---|---|---|---|
| Here | Microsoft Clarity places this cookie to store information about how visitors interact with the website. This cookie helps provide an analytics report. The data collection includes the number of visitors, the pages they visit on the site, and the pages viewed. | CLID | 1 year |
| Here | LinkedIn places this cookie to store information about the time a synchronisation occurred with the lms_analytics cookie. | AnalyticsSyncHistory | 1 month |
| Here | Microsoft Clarity places this cookie to retail the Clarity user ID for the browser and settings specific to this website. This ensures that actions performed during subsequent visits to the same site are linked to the same user ID. | _clck | 1 year |
| Here | Clearbit places this cookie to track page views and user characteristics for Clearbit. | cb_group_id | 1 year |
| Here | Clearbit places this cookie to track page views and user characteristics for Clearbit. | cb_anonymous_id | 1 year |
| Here | Microsoft Clarity places this cookie to store and consolidate a user’s page views into a single session record. | _clsk | 1 day |
| Here | Facebook places this cookie to display advertisements on Facebook or on a digital platform powered by Facebook advertising after visiting the website. | _fbp | 3 months |
| Here | HubSpot places this primary cookie to track visitors. It contains the domain, the first timestamp (first visit), the last timestamp (last visit), the current timestamp (this visit), and the session number (which increments with each subsequent session). | __hstc | 6 months |
| Here | HubSpot places this cookie to track website visitors. This cookie is transmitted to HubSpot when a form is submitted and is used to prevent contact duplication. | hubspotutk | 6 months |
| Here | Microsoft Clarity places this cookie to synchronise the MUID (Microsoft Unique ID) across Microsoft domains. | SM | Session |
| Here | This cookie, placed by Bing, is used to collect information about the user for analytical purposes. | MR | 7 days |
| Here | This cookie, placed by Bing, is used to collect information about the user for analytical purposes. | MR | 7 days |
Performance Cookie
| Domain | Purpose | Cookie Name | Cookie Duration Once Placed on the Device |
|---|---|---|---|
| Here | Used by Microsoft Advertising as a unique identifier for visitors. | SRM_B | 1 year and 24 days |
Other Cookies
| Domain | Purpose | Cookie Name | Cookie Duration Once Placed on the Device |
|---|---|---|---|
| Here | This cookie is used by Sirdata to remember your choice regarding the placement of cookies on your device. | euconsent-v2 | 5 minutes |
| Here | This cookie is used by HubSpot and is part of the services provided by Cloudflare, including load balancing, website content delivery, and DNS connection for website operators. | _cfuvid | Session |
| Here | This is a Salesloft cookie, used for live website tracking to help identify and qualify leads. | slireg | 7 days |
| Here | This is a Salesloft cookie used for live website tracking to assist in identifying and qualifying prospects. | sliguid | 1 year |
| Here | This is a Salesloft cookie that we use for live website tracking to help identify and qualify prospects. | slirequested | 1 year |
| Here | This cookie is used by HubSpot and is part of the services provided by Cloudflare, including load balancing, website content delivery, and DNS connection for website operators. | _cfuvid | Session |
| Here | This cookie is used by Salesloft and enables multi-site tracking through Salesloft’s Live Website Tracking (LWT) feature. It is set when an email recipient clicks on a tracking link created by the site operator using the Salesloft application. | site_identity | 1 year |
By Partoo
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