Help Center
How to get help
Why choose Partoo?
Access customer reviews and satisfaction surveys from a single interface.
Ensure every customer feedback receives a response: convert unhappy clients, and build loyalty with your most satisfied customers!
Identify strengths and areas for improvement, then take the necessary measures to address them!
How does it work?
Collect customer feedback
Create custom surveys to gauge customer satisfaction: NPS, CSAT, etc.
Engage with your customers
Respond manually or with AI-suggested replies from Partoo.
Measure customer satisfaction
Track survey results centrally and compare performance across your various local businesses.
Key features
Centralisation
Customisation
Interactions
Measurement
Frequently asked questions
You can add CSAT questions, an NPS question with an open follow-up question, multiple-choice questions, and closed questions (yes/no).
No, you can decide whether to make a question mandatory or not, and even set up follow-up questions based on previous answers. This keeps your questionnaire concise, ensuring only the most relevant questions are asked.
We can tailor your questionnaire to match your brand style and include the most relevant questions to better understand your locations’ strengths and areas for improvement.
Questionnaires are sent by email through your email marketing solution, allowing you to independently manage the dispatch and the survey-sending rules.
Absolutely, you can create as many questionnaires as you need, with no limits.
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