Help Center
How to get help
We’re here to help your business
You have questions about our AI Agent? Talk with a Partoo expert and learn how Jim can help your business!
Why use Jim?
Jim automates all your conversations, Facebook, Instagram and WhatsApp
Jim gives relevant answers thanks to your location data and your FAQ
Jim boosts your conversions by automatically collecting strategic data through conversations.
How does it work?
Optimise your customer experience
Jim enables your business to offer a superior customer experience by providing instant, personalised responses to inquiries, enhancing customer satisfaction and loyalty.
Increase your conversions
Jim‘s personalised recommendations and prompt responses directly influence purchasing decisions, driving higher conversion rates and sales. Jim transforms inquiries into transactions, maximising revenue potential.
Streamline user interactions
With Jim, your business can efficiently manage customer messages from various channels, centralising communications and improving response times. In the case where Jim can’t answer a customer, it will redirect to a human agent instead.
Main features
Centralisation
Centralise Facebook, Instagram Messages and WhatsApp
Data management
Use the location data on available on Partoo (opening times, URLs...) and add FAQ to give relevant answers
Easy configuration
Give Jim instructions on how to behave to offer a personalised experience matching your brand
Personalise
Friendly, relaxed, professional… Use the personality that matches your business's tone of voice
Take control
Configure transmission rules so that Jim transfers the conversation to a human agent when necessary
Client support
Access our customer support in just 1 click from the platform
(Qualified) Lead Collection
Jim gathers prospect data to enrich your CRM or customer databases
Messaging platforms working with Jim
Facebook Messenger
WhatsApp Business
Get in touch
FAQ
Jim automatically detects the language and can respond in most languages.
If Jim is unable to handle a request, it transfers the conversation to your team so they can take over.
Jim works with all CRMs, including custom solutions.
You can export your leads in CSV format or receive them by email.
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